Reconnect a payment provider

Reconnect your account

1. Open Getting paid and find the selected provider.
2. Use Reconnect, Connect or Continue when shown.
3. Complete the provider’s secure sign-in and permission steps.
4. Return to Studio Operations and follow the readiness result on the provider card.

Live and test connections

Check whether Getting paid shows a live connection or a test connection. Test payments and refunds use the provider’s sandbox. They do not activate live checkout. An authorized live connection is enabled from the provider’s actual merchant readiness; you are not required to make an artificial live 1.00 charge and refund.

If the provider says Action required or Restricted, follow its secure setup steps. A Square account must finish the provider’s identity checks and have an active card-processing location before it can accept card payments. An account existing is not the same as an account being ready to receive payments.