Selling & shipping
Manage prices, availability, sales records, delivery, and shipping.
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How to
Add a commission
Record agreed custom work, issue a deposit invoice, record Zelle or check payments, and issue the balance invoice and payment receipts.
Archive a cancelled or refunded sale
Archive a sale when it has already been cancelled or refunded and you no longer need it in the everyday Active list. Open Sales.Find the cancelled or refunded…
Set the shipping price a buyer sees
The shipping price a buyer sees belongs to the artwork. It is separate from your private estimate of what shipping may cost you.Set the buyer priceOpen the artwork…
Change your payment preferences
Open Getting paid. Choose Stripe, PayPal, Square, or No checkout at all, then select Save and continue. The saved card says Selected.Studio ($29/month) or Studio Plus ($49/month) is…
Mark an artwork as being held
Use Being held when you want Studio Operations to show that an artwork is reserved for someone but has not been sold yet.Set the artwork to Being heldLook…
Change how one artwork ships
Use the artwork's Selling & shipping tab for shipping facts that belong to one specific work. These are different from your studio-wide Shipping settings.Open the artwork's shipping detailsLook…
Change how an artwork can be bought
Use this when you want to change the purchase path for one artwork without changing its asking price or availability.Studio ($29/month) or Studio Plus ($49/month) is required for…
Change an artwork’s price or shipping cost
Use the artwork's Price tab for its asking price and both kinds of shipping amount. Studio Operations keeps your private shipping cost separate from what a buyer is…
Turn sale notification emails on or off
Use this when you want Studio Operations to email you, or stop emailing you, when a sale is recorded.Turn sale emails on or offLook at the left sidebar…
Add customs information for international shipping
Use this when you already know the customs description and tariff code your studio normally uses for international artwork shipments.Add the customs detailsLook at the left sidebar in…
Turn on shipping insurance or signature requirements
Use these switches only when they describe what your studio really does for the shipments you send.Open Shipping settingsLook at the left sidebar in Studio Operations.At the very…
Set your default artwork packing details
Use this for the packing assumptions your studio normally uses before you know the exact details of a particular shipment.Open Shipping settingsLook at the left sidebar in Studio…
Set where you ship and which carriers you use
Use this for your studio's normal shipping territory and carrier information. It is separate from tracking one specific sold artwork.Open Shipping settingsLook at the left sidebar in Studio…
Change the shipping message collectors see
Use this when you want to change the studio-wide shipping default that Studio Operations uses for artworks that do not have their own shipping price.Change the shipping modeLook…
Print a Certificate of Authenticity
A Certificate of Authenticity is the artwork document that identifies you as the artist and travels with the work. Unlike the five sale documents, Studio Operations lets you…
Print a shipping summary for an artwork sale
Use the Shipping summary as a compact record of the shipment for the courier and your studio records.Open the shipping summaryLook at the left sidebar in Studio Operations…
Print a packing slip for an artwork sale
Use a Packing slip for the document that travels with the artwork in the package or crate.Open the packing slipLook at the left sidebar in Studio Operations and…
Create a receipt for an artwork sale
Use a Receipt as proof that the collector paid for a recorded artwork sale.Open the receiptLook at the left sidebar in Studio Operations and click Your works.Open the…
Create an invoice for an artwork sale
Use an Invoice when you need a document showing what the collector owes for a recorded artwork sale.Open the invoiceLook at the left sidebar in Studio Operations and…
Change an artwork’s availability
Availability tells Studio Operations what the current selling state of one artwork is.Change the availabilityLook at the left sidebar in Studio Operations and click Your works.Open the artwork…
Print sale paperwork or save it as a PDF
Studio Operations can build printable documents from the artwork and sale records you already keep.First, choose the document you actually needIf you are not sure what an invoice,…
Update shipping and tracking after a sale
Each recorded sale has its own shipping and fulfillment record so you can follow the work from the studio to the collector.Update the shipping recordLook at the left…
Record a sale you made in person and mark the work sold
Use Record a sale you made in person for money that changed hands somewhere other than Studio Operations checkout, such as a studio visit, art fair, or direct…
Understand
What is Getting paid?
Getting paid connects the account that receives money from collectors. Choose Stripe, PayPal, Square, or No checkout at all. Farbase does not receive or hold your artwork payments.Studio…
What is sale paperwork?
Sale paperwork uses your saved artwork, sale, collector and studio details. You choose a document for a specific task.The five sale documentsInvoice: what the collector owes.Receipt: a record…
Why shipping may still be quoted by inquiry
The studio-level shipping choice Worked out per order does not mean Studio Operations calculates a carrier rate at checkout.What Studio Operations actually doesFarbase does not contact a carrier…
Choose how shipping is handled
Settings → Shipping is where you set studio-wide shipping defaults. An individual artwork can override the default on its own Price tab.Choose the studio defaultUnder How shipping is…
Set an artwork’s availability
Availability tells Studio Operations what the current selling state of an artwork is. It is one of the eight requirements checked before a Draft can be published.The current…
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