If something about your Studio Operations subscription or billing looks wrong, Farbase needs enough information to identify the account and charge, but never your full card details.
Include this
- The email address used for your Studio Operations subscription.
- What you expected to happen.
- What happened instead.
- The date and amount of any charge you are asking about.
- A screenshot when it helps show the problem.
Do not send this
- Full payment-card numbers.
- Card security codes.
- Passwords or verification codes.
- API keys or other account secrets.
Send the request
Contact Studio Operations Support with the safe information above. If the question is simply where subscription controls live, start with Where subscription and billing controls live.