Archive a sale when it has already been cancelled or refunded and you no longer need it in the everyday Active list.
- Open Sales.
- Find the cancelled or refunded sale.
- Choose Archive.
- Add an optional private note if there is something you want to remember.
- Choose Archive this sale.
The sale moves to the Archived tab. Nothing is deleted: the transaction, the person, the artwork connection and the sale history remain available.
Put an archived sale back
- Open Sales and choose Archived.
- Find the sale.
- Choose Put back in Active.
Only cancelled or refunded sales can be archived. Archiving does not cancel a sale, return money or contact the buyer. If money must be returned, complete that through the original payment method and record the refund in Studio Operations first.